Our Staff
We are proud that our dedicated and committed staff members continually pursue training courses and educational programs to hone professional skills. Members of our staff hold professional designations such as C.P.C.U. (Chartered Property & Casualty Underwriter), C.I.C. (Certified Insurance Counselor), and C.I.S.R. (Certified Insurance Service Representative). In addition, most members of our staff are licensed insurance brokers. To our customers this means professional and knowledgeable service representatives. The insurance business is very complicated! If we don’t know about something or have an answer to your questions, we will get you a prompt and accurate answer. We believe that our customers appreciate our honest, straightforward approach to doing business.
Meet the Team
All Staff
Belchertown and West Brookfield Offices
Commercial Lines Department (Belchertown)
MICHELE
BRAIDWOOD
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CISR
Senior Customer Service Rep.,
Personal Lines
Ext. 116
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TRISHA
ERICKSON
Customer Service Representative,
Personal Lines
Ext. 102
BRITTNI
ROBIDOUX
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Customer Service Representative,
Personal Lines
Ext. 118
JIM
PHANEUF
CIC, Director
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