Our Personal Insurance Department includes Sr. Customer Service Rep., Candace McNeaney, CIC, CISR, Trisha Krafchuk, Christine Boulais, CISR, and Jeanne Boulais.  They are available to meet with you to discuss the personal insurance needs of you and your family. Erin Hebert is our receptionist who assists our personal insurance team and Beth Gouin, CISR is our claims representative.

Some of the most common types of personal insurance include:

AUTO INSURANCE

Our companies sell personal auto insurance for Hanover, Commerce, and Safety Insurance Companies. While the basic rates in Massachusetts are still regulated by the state, we have additional group discounts available for AAA members, residents of Pine Valley Plantation, and employees of the Town of Belchertown.

We offer a variety of payment plans for auto insurance, including monthly billing plan via mail and a no fee-no interest EFT (Electronic Fund Transfer).  Most of our new customers opt for this plan as it eliminates the need to write a check for insurance each month.

Would you like a quote?If you click on the “Get a Quote” icon and fill in the requested information, we will email you a quote.
Or you can give us a call at 323-9611 or 1-800-894-9591. Return to Top

REGISTRY SERVICE HERE IN OUR OFFICE

Bell and Hudson Insurance Agency now has the authority to issue new license plates, transfer registrations to newly owned vehicles, renew registrations, and issue plate receipts here at our office in Belchertown.  A nominal additional fee is charged for this instant, on-site service for new plates, transfers, and renewals.  For registry transactions that are not eligible for this new service, we make weekly trips to the Registry.

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HOMEOWNERS INSURANCE

Home insurance is NOT all the same! Yes, the prices vary, but so do the coverages! Our companies offer a variety of homeowner insurance programs, and we work to match our customers with the optimal insurance plan for them.

Many discounts are available for: years loss free, modern construction, higher deductibles, security systems, and non smokers……to name just a few.
Allow us to work with you to provide you with the coverage you need at an affordable price! Please contact us at 413-323-9611 or fill out our online Homeowners Quote form located below.

Home Replacement Cost Evaluation forms are available by clicking on the link below. This form is available to print and fax or mail to Bell & Hudson Insurance Agency:

Home Replacement Cost Evaluation Form2006.doc Fill in and email Home Replacement Cost Evaluation

How Can We Help You?

We can provide you with the following services:

• Risk Analysis
• Home replacement cost analysis
• Analysis of insurance requirements
• Assist in determining proper limits
• Market to a variety of insurers
• Recommend coverage
• Provide payment options
• Assist with billing questions
• Assist in filing claims
• Claims follow-up
• Loss control assistance

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UMBRELLA INSURANCE

Umbrella policies offer high limits of protection over and above that included in your home or auto policy. Limits up to $5,000,000 are available. These policies are surprisingly affordable and should be considered as a part of your overall personal insurance program.

Other Personal Insurance Products we offer include:

• Renters Homeowner Coverage
• Collector Vehicles
• Motorcycle
• Rental Property
• Recreational vehicles
• Flood Insurance

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CLAIMS

When one of our customers experiences a loss, the “intangible” policy suddenly becomes tangible. We understand the need for sensitive treatment and fast action. Fair and prompt payment of a loss settlement is our immediate goal.

Beth Gouin is our claims representative, and she handles all the claims that are reported to Bell and Hudson.  95% of clients responding to our claim surveys indicate levels of good, very good, or excellent claim service overall, and 98% note levels of good, very good or excellent service level with the Bell & Hudson staff.

We are working with our companies to develop claim reporting alternatives for our customers. Many of our customers still want to report their claims to us during regular business hours. But a growing number seek to have extended and weekend hours. Several of the companies we represent now have the availability of 24 hour – 7 day claim reporting directly to the insurance company! This new option streamlines the process and gets the claim settlement wheels in motion immediately.  Below is a listing of companies that offer 24 hour – 7 day claim reporting directly to the company.  Please have your policy number available.

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BILLING QUESTIONS

You can contact Bell & Hudson Insurance 9:00am to 5:00pm M-F with billing questions or if you can call the company directly, and follow the prompts on their phone system. You will need your policy number available.

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