Bell & Hudson Insurance Agency, Inc. has been servicing the residents of Belchertown, Massachusetts and the surrounding towns of Hampshire and Hampden Counties for well over 100 years! In fact, our roots go back to Civil War Days.
The mission of Bell & Hudson is to provide our customers with the best advice on insurance to protect their property, casualty, life, disability, health, and commercial insurance needs. We work to assure that our customers secure appropriate insurance at a fair and reasonable cost from a financially strong insurer. We encourage our customers to communicate and meet with us as often as possible to keep us up to date on the changing risks that they face in this fast paced, ever changing world. Bell & Hudson Insurance Agency is committed to being the premier independent insurance agency in Belchertown, MA. Our commitment is to provide customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public. As part of our commitment to service our community, we have recently expanded the agency and have an office located in West Brookfield, MA.
At Bell & Hudson, we take the time to fully understand your needs and present solutions that meet those needs…explaining everything along the way, and ensuring that you’re protected no matter what happens.
We will give you the time to get the protection you need because we always have time for you. Bell & Hudson Insurance Agency is a general independent insurance agency with a broad range of Commercial, Personal, Life, and Health products. We’ve aligned ourselves with some of the finest carriers to deliver these products to you.
|On Friday, July 6, 2012, Bell & Hudson purchased Walsh/C.D.I. Insurance Agency of West Brookfield, Massachusetts. The West Brookfield office will continue to operate as Walsh Insurance Agency until October 1st, when it will take on the Bell & Hudson name. The office will continue at the same location and with the same staff, including Kathy Savary, long-time office manager for Walsh/C.D.I. Insurance Agency.|
|FIVE STAR RATING AWARDED BY MAIA Bell & Hudson was the first insurance agency in Hampshire County to be awarded the “Five Star Rating” by the Massachusetts Association of Insurance Agents. What does this mean for our customers? It means our agency passed a comprehensive exam in five critical areas – all of which are designed around customer focus. There are over 2,000 insurance agencies in Massachusetts – only 28 of which currently have the Five Star Rating. By doing business with Bell & Hudson, you are choosing to do business with one of the best agencies in Massachusetts!|
|2007 BUSINESS OF THE YEAR AWARDED
BY QUABOAG VALLEY CHAMBER OF COMMERCE Bell & Hudson has been named the business of the year for 2007 by the Quaboag Valley Chamber of Commerce.
|Hurricane Emergency Guide
Notice of Privacy Practices
Important Changes in Law and Insurance!!!
We are proud that our dedicated and committed staff members continually pursue training courses and educational programs to hone professional skills. Members of our staff hold professional designations such as C.P.C.U. (Chartered Property & Casualty Underwriter), C.I.C. (Certified Insurance Counselor), and C.I.S.R. (Certified Insurance Service Representative). In addition, most members of our staff are licensed insurance brokers.
To our customers this means professional and knowledgeable service representatives. The insurance business is very complicated! If we don’t know about something or have an answer to your questions, we will get you a prompt and accurate answer.
We believe that our customers appreciate our honest, straightforward approach to doing business.
When one of our customers experiences a loss, the “intangible” policy suddenly becomes tangible. We understand the need for sensitive treatment and fast action. Fair and prompt payment of a loss settlement is our immediate goal.
We are working with our companies to develop claim reporting alternatives for our customers. Many of our customers still want to report their claims to us during regular business hours. But a growing number seek to have extended and weekend hours. Several of the companies we represent now have the availability of 24 hour – 7 day claim reporting directly to the insurance company! This new option streamlines the process and gets the claim settlement wheels in motion immediately.
Beth Gouin is our claims representative, and she handles all the claims that are reported to Bell and Hudson. 95% of clients responding to our claim surveys indicate levels of good, very good, or excellent claim service overall, and 98% note levels of good, very good or excellent service level with the Bell & Hudson staff.